A little hello from PIPI & PUFF

20% off your first find.

Join the pack and we’ll email your one-time welcome code.

New subscribers · one use · no coupon stacking

CONTACT FUZZPUPS

Real help, from people who care about the routine.

Questions about an order, a product or a return? Send us the details and our support team will point you in the right direction.

CUSTOMER CARE

Email support

For orders, products, account help and general questions.

support@fuzzpups.com

HOURS

Every day

8:00 AM–7:00 PM MDT, seven days a week. Messages received outside these hours are reviewed the next service day.

RETURNS & WARRANTY

Start with an RMA request

Include your order number, product name, issue date and clear photos or video. Do not mail a return until we provide written authorization and the correct address.

Read the complete policy
For faster support: include your name, order number, product/model, serial number when applicable, when the issue began, photos or video and the resolution you are requesting.